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Good afternoon, I sent an email to the support explaining my problem about my account, I had 2 months to use the wind, but I changed my computer, and when I put my account in the new computer, it keeps giving me Account expired. As I proceed, I sent the email to 3 days ago and no response so far.
Google Tradutor
att, Willian Santos
Forwarded, I'll let you know when I have news.
What user was it that you had 2 months? @willacwb?
Willacwb @Lucas TerraQuote:
Originally Posted by Lucas Terra
still waiting guys
I opened the topic more than a week ago, and I sent an email to the support even longer, summarizing I paid for a product and you are not providing the same, what procedure should I take? Because a week without any response, or that they are checking, or asking me for proof that I paid for the product you have asked me, it is getting complicated to be without support.
still waiting :mad:
just to know, you guys really wont solve my problem?????
Hello @willacwb. There is absolutely no record of any purchase made in your account. Could you please provide me with the transaction id and payment method?
I'm going to look for my invoice from the credit card and I'll send it to you, can it be?