Auth Servers Downtime

Hello,

Today, around 4:30AM BRT, our authentication server went offline because of a network problem with our service providers.
We contacted our hosting partner right away to ask them to check on that problem. But at the time I'm writing this post (7:58AM BRT) they still haven't fixed the issue.

However, to allow our customers to continue using our services without further interruptions I have setup a backup server and temporarily disabled license purchasing until our main server come back up.


We sincerely apologize about this inconvenient.



Update 12:12 BRT: Our main server is back up. All the services should be working normally again. Including newly created accounts and new purchases. Thank you for your patience.

Update May 1st 11:00 BRT: Our main server went down again. I have setup our backup server already. Had to disable payments once again. I am really sorry about this. I'll put it back again once we get our main servers back.

Vai ter algum problema na utilização do bot? estou esperando os dias entrarem na minha conta, o pagamento já foi confirmado no meu email. Obrigado

também estou esperando,o pagamento ja foi aprovado e eu não estou conseguindo logar no wind

eu também, estava preocupado, meu pagamento ja foi aprovado e diz registro expirado, mas que bom q foi isso, esperamos pela volta

ainda não voltou né?

Update 12:12 BRT: Our main server is back up. All the services should be working normally again. Including newly created accounts and new purchases. Thank you for your patience.

@vamosbotiar, @netosousa, @eduardosurf. The issues have been fixed. Thank you for your patience.

I still can not log in right now at 09h40 BRT.

still dosent work guys :(

here too

cant connect to windbot, i hope this is fixed soon i have a voucher active :s

I have same problem...

same cant login

same cant login

voucher here too

I'm setting up our backup servers again. Once again, I have disabled payments. I will re-enable it as soon as our main server comes back online.

Quote:

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Originally Posted by Lucas Terra

Update 12:12 BRT: Our main server is back up. All the services should be working normally again. Including newly created accounts and new purchases. Thank you for your patience.

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4:00 PM still doest work i cant log in

mine worked just now got in ty :)

Hello, Lucas. I bought a license of WindBot a few minutes before the server started to have problems. When I bought it and I was trying to log in into the WindBot it said that my firewall is blocking the connection to the server, so when you used the backup to got back the server to online status, my forum account and log in password appear as free ( Not Renovated License. It said Registration Expired. I have the information from the purchased. I want to get in contact with a customer service (customer support), so the you guys can help me to solve my little problem. Thank you and I'm waiting for an answer.

How long it will take fix it?

Everything should be back to normal. I'm sorry about this inconvenience.

How long it will take fix it?????

Hey just wondering whats going on with my bot.. new update this morning and my bot wont register any of my chars.. please help!

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Originally Posted by Jimbosli

Hey just wondering whats going on with my bot.. new update this morning and my bot wont register any of my chars.. please help!

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There was am update as SS, so you need to update your windbot.

Quote:

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Originally Posted by SuNe

There was am update as SS, so you need to update your windbot.

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Just curious, does the bot have any built-in updater or do I have to download the latest version each time?

Quote:

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Originally Posted by Stoyy

Just curious, does the bot have any built-in updater or do I have to download the latest version each time?

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You have to download it each time.